The Psychiatric Technician provides hands-on client care, behavioral support, and assistance with daily living for individuals with intellectual and developmental disabilities and/or mental health needs in a supportive living setting. This position also assumes designated day-to-day residential coordination and staff oversight duties. The position is not a psychiatric or clinical supervisor; clinical decisions and formal personnel actions remain with authorized leadership.

Essential Duties and Responsibilities

• Provide direct client care, support activities of daily living, and promote independence in accordance with each Person-Centered Plan.

• Implement approved behavioral support strategies; observe, document, and promptly report changes in client condition or behavior.

• Coordinate daily household routines, client appointments, transportation, community activities, supplies, and maintenance requests.

• Help organize staff schedules, identify gaps, respond to call-outs, and communicate coverage needs or proposed changes to the designated manager.

• Provide day-to-day direction to assigned direct care staff on client routines, shift expectations, and required documentation; escalate performance or conduct concerns.

• Monitor completion and accuracy of T-Logs, incident reports, care records, and medication-related documentation; report discrepancies for correction.

• Assist with onboarding and practical orientation of staff to household routines, client support plans, and safety procedures.

• Communicate client, staffing, safety, and operational updates to the SLS Manager, Health Director, and supervising behaviorist as appropriate.

• Follow emergency response, infection prevention, confidentiality, client rights, and mandatory reporting requirements.

Residential Operations & Client Coordination

• Support a safe, clean, structured, and therapeutic residence.

• Coordinate client routines, appointments, transportation, activities, and outings.

• Monitor groceries, household supplies, and client-care resources; report shortages and maintenance concerns.

• Communicate with families, service providers, and the administrative team as authorized.

Staffing & Shift Coordination

• Report call-outs, staffing shortages, and scheduling concerns to the designated administrative supervisor.

• Assist with coverage coordination when directed; provide clear shift-to-shift handoffs.

• Support orientation of newly assigned direct care employees and report staff concerns.

• Do not independently approve payroll, discipline employees, hire or terminate staff, or make final scheduling decisions.

Health, Safety & Medication Support

• Observe and report client health concerns to the Health Director or appropriate healthcare professional.

• Perform medication-related duties only within the employee’s legal scope of practice and approved agency procedures.

• Follow emergency response, infection control, client rights, and safety protocols.

Documentation & Compliance

• Complete accurate and timely Therap T-Logs, progress notes, behavioral observations, incident reports, and applicable medication records.

• Report injuries, incidents, suspected abuse or neglect, and behavioral escalations under required procedures.

• Participate in care meetings, interdisciplinary reviews, and mandatory training.

• Maintain confidentiality and comply with applicable laws, regional center requirements, and BIM policies.

• Accurately record work time in designated timekeeping systems.

Minimum Qualifications

• Preferred: Active California Psychiatric Technician license in good standing or at minimum 5 years Psychiatric experience

• Current BLS certification and agency-required training.

• Experience with IDD, mental health conditions, or complex behavioral needs preferred.

• Strong communication, observation, documentation, and organizational skills.

• Meet applicable background clearance and driving requirements.

Supervisory Oversight

Works under the clinical direction of the supervising behaviorist and administrative oversight of the Health Director or designated program administrator. Coordinates daily services but is not the direct administrative supervisor of other employees.

Physical Requirements

• Ability to perform the physical aspects of direct client care, including bending, stooping, standing, walking, reaching, pushing, pulling, and assisting with transfers.

• Visual and hearing abilities sufficient to monitor client safety and respond to physical and behavioral needs.

• Ability to remain physically active for extended periods during assigned shifts.

• Ability to occasionally assist with lifting and/or moving up to 50 pounds, using appropriate assistance or equipment when necessary.

Schedule

BIM Supportive Living provides services 24 hours a day, seven days a week. Work schedule is Monday - Friday 8am-5pm with availability for any call offs.

Eligible employees may work an approved Alternative Workweek Schedule (AWS), including approved 3x12 or 4x10 schedules, based on assignment and agency needs. 

Compensation & Benefits 

This is a non-exempt hourly position. Overtime eligibility and calculation will be based on the employee's applicable classification, approved work schedule, and applicable California wage-and-hour requirements.

Eligible employees may receive:

• 401(k)

• Health insurance

• Dental insurance

• Vision insurance

• Other benefits offered by BIM Supportive Living based on eligibility